Services

Services

Questions about our service

If you have any questions about our company or your journey with start, our customer advisors will be happy to help you by e-mail, via our contact form or by phone.

TRAVEL WITH DISABLED MOBILITY

Our services for a barrier-free journey with start.

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LOST PROPERTY

Have you forgotten or lost something on our trains? We are glad to help you.

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GROUP TRIPS

Whether it's a class trip, a bowling club trip or a trip with families or friends - we make it[...]

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WiFi ON THE TRAIN

Free WiFi on the trains of the Weserbahn/Lammetalbahn. Here you will find all important information.

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ALCOHOL PROHIBITED

Our trains are non-alcoholic! You can find all important information about this here.

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The world of railway

We explain the railway world to you!

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Your passenger rights

We try everything to get you from start to finish on time. But things don't always go according to plan![...]

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FAQ

We give answers to many questions that might be important for you in advance!

                     

No. All Lower Saxony Tariff tickets and Deutsche Bahn tickets are valid on the start trains (with a few exceptions). For journeys within the transport associations HVV, VBN, GVH or the NRW tariff, the respective association tariff that is recognized on our trains applies.
                     

Yes, with the discount range of 25%, 50% and 100%.
                     

Pets that are small (the size of a cat), harmless and kept in closed containers (animal transport box) are accepted free of charge.